The more information you can give us about what parts you need the better.
Try to be as complete and specific as possible.
Always include your engine and/or sterndrive serial number whenever possible.
We answer most requests withing an hour or less during normal business hours.
Otherwise, we will respond first thing the next morning.
Consider such items as:
Engine Year
Engine Serial number
Engine Size, model and number of cylinders
Drive model
Drive serial number
Quantity of parts
Parts Description
Parts Location
Size
Color
Material of part
Is your engine carbureted or fuel injected?
How has your engine been running? What are it's symptons?
How did you diagnose the engine?
Has the engine been sitting for a long time without being run?
Have you test your basic systems such as compression, fuel supply and spark?
Does the engine crank with the starter?
Does the engine run at all?
Are you having low power or a lack of RPM's?
Does the engine make any strange noises?
Is the engine running at normal temp?
Has the engine been serviced lately? Has it been maintained?
Have you taken steps to prevent additional damage?
Have you removed the part yet?
It's best to disassemble what you need before ordering parts.
Do you need any special tools?
Do you have an adequate service manual?
Do you have special shipping requests?
What is your zip code and/or shipping location?